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What You Should Know About Microsoft Teams Chat

Suzanne Gassman

Microsoft Teams is a tool that allows coworkers and team members to collaborate as effectively and efficiently as possible. Having an excellent team space is key to being able to make creative decisions and communicate with one another. Shared workspace software makes collaboration easier to achieve, especially if your team has many remote employees, or is made up of a significant amount of team members.

Chat is at the center of whatever you do – from individual chats with just one person to group chats and conversations with your team.

Here are the top six things to know about Microsoft Teams chat:

  1. Chats can be one-on-one or in a group: With Microsoft Teams, you can have one-on-one conversations with other people in your company or you can create groups with multiple people to make collaboration easier and more efficient.
     
  2. Format Your Chat Before Sending: There are many formatting options for messages to help make your chats more customizable and personal. Utilize the format tool by making messages bold, italicized, underlined and highlight text before sending. Also, press shift+enter to start a new line and create a line break, rather than sending multiple messages. 
     
  3. Chat in Channels: When you navigate to any channel in Teams, the very first tab is Posts. Everyone who has access to the channel can see the messages on this Post tab. The other important thing to note about messages in a channel is that replies to a channel message stay attached to the original message. This way, the whole thread of the conversation can be easily followed by anyone reading it.
     
  4. Search and Find Messages: There are a few ways to search for and find messages in Teams chat. You can type the person’s name in the command box at the top of the app. You’ll see their name and any group chats they’re a part of with you listed. You can also find a message that has a keyword you remember. If you type that keyword into the command box at the top of the app and press enter, you’ll see a list of the results that include that keyword.
     
  5. Hide or mute chats to keep them out of your way: While you can’t delete entire conversations in Teams chat, you can hide the chat from your chat list or mute the chat so you stop getting notifications.
     
  6. Access chat from your phone: If you’re in the car, at meetings, or on the move you can access your teams chat at any time with the Teams app. This will allow you the flexibility of constantly being in touch with your team no matter where you are working.

Microsoft Teams chat allows your business to have threaded conversations, helping you store brainstorming sessions, chat within channels with team members all in one, easy and convenient place. If you want to know more about Teams chat and what’s it’s able to offer your business, contact our O365 experts, we’re here to help.