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Glossary Term: 

Managed Service Provider (MSP)

Managed service providers (MSP) remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model. MSPs range from one-person organizations that serve as "the IT guy" for very small companies, to large national organizations with broad and deep expertise.  The best MSPs have very mature operational processes and advanced systems management tools.  MSPs enable companies to truly leverage information technology and cost-effectively access world-class IT resources.

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