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Proactive Steps to Prevent IT Downtime

Emily Cianchette

Time is money. Even one hour of IT downtime can impact your bottom line. When it comes to most businesses, technology is the engine that drives the entire operation. So, if your IT system shuts down, how will you respond? If you’re not careful, you might lose everything that holds value. Outages are scary, but they’re usually linked to preventable dangers.

While you can never eliminate IT downtime, you can minimize the impact of downtime by taking a few proactive steps.

Monitor your servers and network - While a 24/7 monitorization strategy is a wise investment, you can prevent a lot of mistakes with somedue diligence of your own. Take steps to monitor your systems and network to ensure they are performing at peak capacity. Early detection of a performance problem can eliminate a system crash.

Back up your system and data - Data restoration is one of the most vital parts of your business’s IT strategy. You should always have three copies of your data across two storage media with one backup held offsite. In many instances a well-implemented back up plan will have your systems restored and business returned to normal operations very quickly.

Stay current with system upgrades and fixes - Upgrades typically contain bug fixes and performance improvements, which is why you want to always stay up-to-date with system hardware and software upgrades. Make sure you have a schedule planned for each update, since some installations take a considerable amount of time to perform.You can also partner with a managed service provider (MSP) that can optimize IT system performance through self-healing remediation.

Train your employees - Employees must be trained on security awareness as it pertains to email scams, social media dangers, malware, ransomware, etc. One employee’s unfortunate decision to click on an unknown link could lead to a major data breach.

Partner with the right Managed Service Provider (MSP) - When you sign a service agreement with an MSP, make sure you have helpdesk support in case you have to deal with a situation outside of normal business hours. The best partners won’t just troubleshoot the minor issues for you—they’ll also step in to lend a hand when more serious matters arise.

Regardless of your approach to IT system management, be sure you have access to IT experts – either in-house or outsourced – to keep your systems operating at top performance and minimize IT downtime. If you have questions or concerns about your IT strategy, speak with an expert at Logically today.