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Overcoming IT Complexity: A Survival Guide for Small & Midsized Businesses

Jeff Loeb

In today’s world, IT complexity is an inevitable reality for businesses of all sizes. Technology doesn’t rest and neither do businesses looking to leverage IT as a core business strategy. IT complexity that is not managed well can lead to downtime, security breaches, lost data and a host of other issues including reduced productivity and lost revenue. Businesses that effectively leverage IT create new revenue opportunities, lower costs, improve customer experiences and increase competitiveness.

Today’s modern workforce means that end users are often remote and mobile, using a variety of corporate and personal devices from smartphones to laptops and tablets. Along with this new consumerization of IT comes a high set of expectations about the user experience. Today’s users expect their business apps to be as easy and intuitive to use as their smartphone personal apps. Internet and cloud have unleashed unprecedented innovation in the IT space which results in the perfect storm for complexity.

Why is IT so complex? And what’s the best way to navigate these IT complexities? These are tough questions. To help your organization understand how to overcome these technology barriers, we created a comprehensive “survival” guide designed specifically for business leaders and IT leaders in small and midsize organizations.

This guide covers critical topics including:

  • Why is IT so complex? The guide addresses five drivers of IT complexity in today’s work environment – the evolving digital landscape, the cloud, “shadow IT,” regulatory compliance and increasing cyber-attacks.
     
  • The Skills Gap: Small and midsized organizations struggle to recruit and retain the specialized IT talent needed today.
     
  • Building the Optimal IT Team: With the double punch of the increasing strategic importance of IT coupled with increasing complexity, small and midsize organizations face the challenge of building an IT with the complete set of skills needed in today’s modern environment.   The guide looks at three approaches to building an optimal IT team: 1) Internal team, 2) IT staff augmentation, 3) IT Outsourcing.

As IT becomes more and more critical for organizations, it’s imperative that businesses address the IT complexity challenge. Organizations that do IT right will reap the benefits of increased competitiveness, profitability and productivity.

To learn more about how to best navigate these technology barriers, download the Overcoming IT Complexity Survival Guide today.