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New services from Microsoft to Assist Customers Transitioning to Windows 10 & Office 365

Robbie Miles

On September 6, 2018 Microsoft announced two new resources to help customers shift to the modern desktop - Desktop Analytics and Desktop App Assure.

Desktop Analytics is a new service designed to create an inventory of apps running in the organization, assess app compatibility with the latest feature updates of Windows 10 and Office 365 ProPlus.

Desktop App Assure is a new service designed to address issues with Windows 10 and Office 365 ProPlus app compatibility. You should generally expect that most applications that work on Windows 7 will continue to work on Windows 10 and Office 365 ProPlus, but if you encounter application compatibility issues as you deploy Windows 10 and Office 365 ProPlus, DesktopApp Assure will help you fix them at no additional cost to your eligible subscription (150+ seats). This includes a Microsoft Engineer that will work with you until the issue is resolved.

What you need to know about Desktop App Assure:

  1. Assist customers in remediating custom developed line-of-business applications
  2. Engage 3rd party software vendors to help remediate their Windows 10 applications and issue support statements for Windows-as-a-Service
  3. Address issues found in Microsoft first-party products

If you’re interested in learning more about Windows 10 and/or Office 365 deployments in your organization, our Microsoft team is here to help. Schedule a call with an expert today.