Jenkins, Wilson, Taylor & Hunt: Logically Provides Law Firm with Security & Peace of Mind
Jenkins, Wilson, Taylor & Hunt (JWTH) is a specialized law practice devoted exclusively to providing intellectual property counseling and services to clients with respect to patent, trademark, and copyright law. The firm has a focus on three main disciplines: mechanical engineering, electrical engineering as well as biotech and providing high-quality patent services in a cost-efficient and expeditious manner.
Dan Atcheson is the Firm Administrator at JWTH and has overseen the intellectual property firm’s IT services for over two years. JWTH had been working with another Managed Service Provider (MSP) when he first joined the organization, but quickly realized that the firm needed a different provider. Mr. Atcheson had worked with Logically at his previous firm and decided that JWTH should make the switch to Logically’s Managed Services offering. As Mr. Atcheson says, “It didn’t take long for our employees to see the difference between working with Logically and our old MSP. The level of communication and attention they provide really goes above and beyond.”
In a fast-paced law firm, Logically provides a valuable resource if there are any IT-related issues. “Logically has excelled in being able to troubleshoot issues for us incredibly quickly, no matter what time of day it is. They always keep us informed, step-by-step, on what’s happening, which provides extreme peace of mind to our team,” added Atcheson.
JWTH consistently deals with sensitive information around intellectual property and requires robust network support to ensure that all the data is secure. In addition, Logically worked with JWTH to provide continuous security awareness training for their newly remote workers and discussed potential cyber security issues with the firm regularly. “They provided us with a roadmap around how to approach our security, both from a network and human behavior standpoint,” added Atcheson.
Mr. Atcheson said that JWTH “considers themselves to be true partners with Logically.”
To learn more details about JWTH security journey, check out the case study.